Customers generally found the soup to have a pleasant flavour. Many reviewers appreciated its convenience and ease of preparation, noting its suitability for quick meals or work lunches. A frequent practice involved customising the soup by adding extra ingredients such as spices, herbs, vegetables, or other meal components to enhance its taste or create a more substantial dish. The soup's creamy, thick, or smooth texture was positively remarked upon by some. Conversely, a notable number of reviews expressed negative sentiments regarding the taste, describing it as chemical-like, bland, too sweet, or lacking depth. Some comparisons were made to homemade soup, with some finding it less appealing than a fresh, scratch-made option, or noting that its taste was impacted by its convenience. There were also comments concerning its unappealing appearance or smell, and a general dislike of the product.