The D Program Urban Damage Care Foaming Wash is commonly described as lightweight, gentle, and mild. Users generally find it does not cause dryness or tightness after washing, leaving skin hydrated. It effectively cleanses the skin by removing impurities, sebum, and dirt, while producing a good amount of foam and being easy to dispense. The Urban Damage Care Concentrate is frequently noted for its lightweight and thin consistency. It absorbs quickly and well, often leaving no sticky or greasy residue. It provides hydration and moisturisation, and helps to reduce redness and calm sensitive skin. However, some users found its texture slightly thick, while others noted it did not absorb as quickly as preferred or left a textural feel on the skin. A few also mentioned issues with the pump dispensing excessive product. Overall, both products are considered highly suitable for sensitive skin, with many reporting no irritation, redness, or itchiness after use. They are generally lightweight, contribute to reducing redness, calming sensitive skin, and providing hydration and moisturisation. The products are also often described as easy to use and are considered suitable for Singapore's humid weather. Many users expressed an overall positive experience and would recommend the products. A few comments highlighted the absence of English instructions.