The conditioner is frequently noted for positively impacting frizz, though some users report limited or no effect, or only temporary frizz reduction. Many customers find the product leaves hair feeling soft and smooth, and often imparts a pleasant scent. It is also observed to add shine and improve hair manageability. A number of users appreciate that the product is lightweight and does not weigh hair down, while others experience it leaving hair oily or greasy. The product's price and appealing packaging are commonly mentioned. It is considered effective for certain hair types, such as curly or thick hair, but not suitable for all hair textures. The conditioner is also noted for its moisturizing properties and for making hair easier to comb. Many reviewers express a positive intent to recommend or repurchase, while a smaller group would not.