Customers generally found the Mad Genius General Tso's Empanadas to have good flavor, often described as a pleasant blend of sweet and tangy. Many appreciated the product's ease of preparation and convenience, frequently noting positive results when cooked in an air fryer, which contributed to a desired crispy or flaky crust. A significant number of reviewers indicated they would purchase the product again or recommend it, with several mentioning that their families or children enjoyed them. Conversely, some customers experienced issues with the product. Recurring criticisms included the filling having a mushy or pureed texture, or being too dry. There were also comments that the General Tso's flavor lacked authenticity or sufficient sauce, and that the spice level was milder than expected. A notable number of reviewers expressed disappointment with the portion size, value, or price, and some ultimately disliked the product or would not repurchase it.