Customers frequently praise the product's scent, describing it as pleasant, amazing, wonderful, fresh, and specifically a desirable lavender fragrance. Many appreciate that the scent is not overpowering, subtle, or calming, though a few reviewers found it too floral or did not prefer the specific lavender scent. The scent is sometimes noted to linger on hands. A significant number of reviews highlight that the soap leaves hands feeling soft, smooth, moisturized, and does not cause dryness, also being described as gentle on the skin. The soap is consistently reported to clean hands effectively. Many customers consider the product to be affordable and a good value for its quality. The soap is noted for lathering well and rinsing off easily. Its pump mechanism is described as smooth and effective. Numerous reviewers recommend the product, and several customers use it in multiple locations such as bathrooms and kitchens.