Customers frequently praise the Starface Star Balm for its pleasant and varied scents and flavors, often described as sweet, fruity, and not overpowering. Many highlight its effectiveness in providing hydration, moisturizing lips, and leaving them feeling soft and smooth. The balm's texture is generally noted as lightweight, smooth, cushiony, and non-sticky. Its charming and cute packaging is a popular feature, appealing to various age groups and enhancing the overall user experience, including ease of application. Reviewers often find the balm long-lasting, reducing the need for frequent reapplication, and appreciate its portability due to its small, compact size. A considerable number of users express intent to repurchase or recommend the product, noting its ability to give lips a glowing or shimmery appearance and its quality ingredients. However, some customers mention the product's small quantity for the price, feeling it runs out quickly, or suggesting it should be larger. A few users found the texture greasy or waxy, and some felt its hydrating effectiveness was not groundbreaking or sufficient for severely dry lips.