Customers frequently commend the scrunchie's beautiful mint color and its soft, satin-like texture, noting its comfort on hair. It is consistently praised for providing a strong, secure hold that keeps hair in place without slipping. The product's generous size and fullness are often highlighted, though some users find it large. Users appreciate that it is gentle, does not pull, tangle, or damage hair. Many recommend the scrunchie and express intent to repurchase. It is noted as effective for thick and long hair, easy to use, and of good quality and durability. The elastic also offers a good amount of stretch.